Term And Conditions
Welcome to P N Jems & Rudraksh, your destination for malas, rudraksh, bracelets, Shiv Lingams, and gemstones. By using our website or making a purchase, you agree to comply with the following terms and conditions. Please read these carefully before proceeding.
General Conditions and Product Information
By accessing P N Jems & Rudraksh, you affirm that you are 18 years or older, or you are using the site under the supervision of a parent or guardian. You agree to use the website for lawful purposes and comply with all applicable laws. All products available, including malas, rudraksh, bracelets, Shiv Lingams, and gemstones, are subject to availability. We make every effort to ensure that product descriptions, images, and prices are accurate, but errors may occur. P N Jems & Rudraksh reserves the right to correct any errors, inaccuracies, or omissions, and to cancel orders if product details are incorrect.
Prices listed on the website are in INR and are inclusive of taxes unless otherwise mentioned. Prices, promotions, and availability may change without prior notice. Once you place an order, you will receive an email confirmation. However, this confirmation does not constitute final acceptance of your order, as we reserve the right to refuse or cancel any order due to stock unavailability, pricing errors, or payment issues.
Payments, Shipping, Returns, and Liability
We accept multiple payment methods, including credit cards, debit cards, and other secure gateways listed on the website. Payments must be completed at the time of purchase. If there is an issue with the payment, your order may be canceled or delayed.
P N Jems & Rudraksh provides nationwide shipping for all our products, and shipping costs are calculated at checkout. Delivery times may vary based on your location, but we strive to ensure timely delivery. Please note that we are not responsible for delays caused by third-party couriers. Once your order is dispatched, you will receive a tracking number to monitor the delivery.
We offer a 7-day return policy for most items, including malas, rudraksh, bracelets, Shiv Lingams, and gemstones. Items must be returned in their original condition, with tags attached, and unused. To initiate a return, please contact us at Pngemsrudraksh42@gmail.com. Once we receive and inspect the returned item, we will issue a refund to your original payment method. Please note that return shipping costs are the responsibility of the customer unless the return is due to an error on our part, such as receiving a wrong or damaged item. Refunds for shipping fees are not provided.
P N Jems & Rudraksh is not responsible for any direct, indirect, or consequential damages arising from the use or inability to use our website, products, or services. We disclaim liability for delays or issues related to third-party service providers, such as payment gateways and shipping companies.
By continuing to use P N Jems & Rudraksh, you agree to these terms and conditions. For any questions or concerns, feel free to contact us at Pngemsrudraksh42@gmail.com. Thank you for shopping with P N Jems & Rudraksh.